Fabzen is committed to protecting the privacy of its users in all aspects. With a goal to offer the best internet experience to its Users which is both fun and secure. Kindly take a few minutes to read the 'About Us' section to know more. Few of our services are offered for free, though you may need prior registration to participate in the games we offer. The information about the Users is collected by Fabzen from the data supplied only by the Users.
We collect information, only voluntarily submitted by our Users to the Website in order to assist us in responding to various requests from the respective Users. We are dedicated to protecting the privacy of all Users of our website, except as disclosed below. We do not sell, barter, give away, rent, or permit a third party to use your personal information, in the case your data reaches any third parties, the same shall be mentioned down under.
To make use of the vast array of Facilities and services offered on the Portal, Users shall be required to provide certain personal information to complete the registration process to avail of the different services of Fabzen. These include:
In addition to the above information, in the process of providing you with access to the Services, and the features offered through the Portal and to verify your identity, you may be required to furnish additional information, including your:
Fabzen shall not collect any information or contact any given number directly for personal use. The purpose behind collecting this information from the users is to ensure the secure transfer of funds from their banks to the in-game wallet and vice versa (if needed). Any information you provide will not be used for other commercial purposes and will not be forwarded to any third party for their usage.
Further details such as your Bank Account Number, and KYC Details may be collected by, or shared with our third-party payment gateway service provider, Cashfree, to verify, and process your payments as you avail of any of our services so rendered on this website. This is required as users are granted permission to use the Website and its offered services to their full extent and are given complete access to all the services provided.
We may also use or disclose our User's personal information if required/obligated to do so by law or to assist in law enforcement if that is necessary:
To improve the effectiveness and usability of the Portal for our Users, we use "cookies", or similar electronic tools to collect information to assign each visitor a unique random number as a User Identification (User ID) to understand the User's interests using the identified computer. Unless the User voluntarily identifies himself/herself (e.g., through registration), FABZEN has no way of knowing who the User is, even if we assign a cookie to the User's computer. The only personal information a cookie can contain is information supplied by the User. A cookie cannot read data off the User's hard drive. FABZEN's advertisers may also assign their cookies to the User's browser, only if the User clicks on their ad banners, a process that FABZEN does not control.
FABZEN's web servers automatically collect limited information about the User's computer's connection to the Internet, including the User's IP address, when the User visits the Portal. (User's IP address is a number that lets computers attached to the Internet know where to send data to the User -- such as the web pages viewed by the User). The User's IP address does not identify the User personally. FABZEN uses this information to deliver its web pages to Users upon request, to tailor its Portal to the interests of its users, to measure traffic within the Portal and let advertisers know the geographic locations from where FABZEN's visitors come.
All the information that is required is specific and is related to the kind of services the user wishes to avail or access and such information shall be used solely to provide services, including but not limited to this Website and which are requested by the User. The details provided by the Users allow us to improve the Website and bring you a fun, secure and user-friendly browsing experience. This is done with the view of complying with legal regulations and guidelines which facilitates a secure network, further ensuring the prevention of fraud or other imminent harm.
FABZEN may share information as provided by you and data concerning usage of the Amusement Facility and participation in Fabzen's curated Games with third-party service providers like Appsflyer, Cashfree, etc., for data analytics or other similar purposes, like processing data, providing & improving the services and helping FABZEN serve you better.
FABZEN shares data with Appsflyer, who is their advertising agent, to utilise the data, and cookies and provide relevant advertisements to the users only for promotional matters.
Where we propose to use your personal information (that is, information that may be used to identify the User and that is not otherwise publicly available) for any other uses we will ensure that we notify you first. You will also be allowed to withhold or withdraw your consent for your use other than as listed above.
By using the Portal, you hereby expressly agree and grant consent to the collection, use and storage of this information by FABZEN and further reserves the right to share, disclose and transfer information collected hereunder with its affiliates solely for the purpose of services availed by Users. Further, FABZEN reserves the right to disclose personal information as obligated by law, in response to duly authorized legal processes, and governmental requests, as necessary to protect the rights and interests of FABZEN.
All information gathered on FABZEN is securely stored within the FABZEN-controlled database. The database is stored on servers secured behind a firewall; access to such servers is password-protected and strictly limited, based on a need-to-know basis. However, we understand that as effective as our security measures are, no security system is impenetrable. Thus, we do not guarantee the security of our database, nor can we guarantee that the information you supply will not be intercepted while being transmitted to us over the Internet. Further, any information you include in a posting to the discussion areas will be available to anyone with Internet access. By using the Portal, you understand and agree that your information may be used in or transferred to countries other than India.
FABZEN may present information to its online advertisers -- to help them understand our audience and confirm the value of advertising on the Portal -- it is usually in the form of aggregated statistics on traffic to various pages within our site. When you register with Ludo Empire, through FABZEN's newsletter, we may contact you from time to time about our games, and new content to provide inputs about the Amusement Facilities or other services availed by you or to inform you of which we believe may benefit you, via in-app push notifications, emails, SMSs.
We may use the information provided by you, including your email address or phone number, to contact you. Please be noted that Fabzen employees will never call you for your OTP or ask you to visit any external links. Do not fall prey to fraudulent calls, phishing emails etc. If you are still confused about whether you were contacted by us, please feel free to contact our customer support for any related queries.
Several deceptive emails, websites, blogs etc. claiming to be from or associated with FABZEN may be circulating on the Internet. These emails, websites, blogs etc. often include our logo, photos, links, content, or other information. Some emails, websites, blogs, etc. call the user to provide login name, password, etc. or that the user has won a prize/gift or provides a method to commit an illegal/unauthorized act or deed or request detailed personal information or a payment of some kind. The sources and contents of these emails, websites, blogs, etc. and accompanying materials are in no way associated with FABZEN. For your protection, we strongly recommend not responding to those emails or using their websites, blogs, etc.
FABZEN does not warrant that this portal, its services, or email sent by us or on our behalf will be free from virus attacks. On such event, FABZEN will not be liable for any damages of any kind arising from the use of this portal, including, but not limited to compensatory, direct, indirect, incidental, punitive, special, and consequential damages, loss of data, goodwill, business opportunity, income or profit, loss of or damage to property and claims of third-party. In no event will FABZEN be liable for any damage that is over in an amount of INR. 100/-.
Guidelines for Children: Anyone under the age of 18, is not allowed by law to use the services of this website, and if there is any issue that arises from this, it shall be null and void.
You will promptly notify FABZEN if there are any changes, updates, or modifications to your information. Further, you may also review, update, or modify your information and user preferences by logging into your Profile page on the Portal.