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Job Description:

We, at Fabzen Technologies, are looking for an analytical, results-driven back-end developer who will work with team members to troubleshoot and improve current back-end applications and processes. As a Lead Back-end Developer, you will have to use your understanding of programming languages and tools to analyse current codes and industry developments, formulate more efficient processes, solve problems, and create a more seamless experience for users. You should have excellent communication, computer, and project management skills. As the Lead backend developer, you should be focused on building a better, more efficient program and creating a better end-user experience. You should be knowledgeable, collaborative, and motivated.

Responsibilities:

• Work closely with the development team to deliver code as required for the applications and their updates.
• Ensure the design and development of the application fulfil our requirements and achieve desired objectives.
• Ensure company standards are followed; Project schedules and issues are effectively managed, and the same is effectively communicated.
• Ensure documentation, knowledge sharing, and training in new software.
• Create technical specifications and test plans.
• Monitor the functioning of the application and provide suggestions and support to maintain the same.
• Experience in a game development company or in developing gaming applications would be an added advantage.

Requirements:

• Bachelor's degree in Computer Science, Software Engineering or related field.
• 10+ years of experience as a Node.js developer.
• Strong software documentation skills.
• Ability to comprehend and implement detailed project specifications as well as the ability to adapt to various technologies.
• Strong problem-solving skills.
• Understanding of Software Development Life Cycle.
• High attention to detail.
• Excellent troubleshooting and communication skills.
• Able to work well in a team setting.
• The candidate must be proficient at:
• Socket programming and Redis. (Node.js and NestJS)
• Async await and promises.
• Databases such as MongoDB, MySQL.
• Passport JS for Google and Facebook integration.
• Android Payment Gateway Plugin Integration.
• RabbitMQ, AWS SQS and Amazon CloudWatch.
• TypeScript, JavaScript and Elasticsearch.
• Working on APIs with authentication and authorization.

Key Skills: Socket. Io, Bootstrap, Node.js, MongoDB, C#, JavaScript, Nestjs

Job Description:

As a Senior Backend Developer at Fabzen Technologies, you will develop, deploy and maintain network applications. You will manage the exchange of data between servers and users, develop back-end components, and connect applications with other web services. You will also support front-end developers by integrating web-based applications.

Responsibilities:

• Develop and maintain all server-side network components.
• Ensure optimal performance of the central database and responsiveness to front-end requests.
• Collaborate with front-end developers on the integration of elements.
• Design customer-facing UI and back-end services for various business processes.
• Develop high-performance applications by writing testable, reusable, and efficient code.
• Implement effective security protocols, data protection measures, and storage solutions.
• Run diagnostic tests, repair defects, and provide technical support.
• Document Node.js processes, including database schemas, as well as prepare reports.
• Keep informed of advancements in the field of Node.js development.
• Recommend and implement improvements to processes and technologies.

Requirements:

• Bachelor's degree in computer science, information science, or related field.
• Minimum 5 years experience as a Node.js developer.
• Node JS/Socket.IO experience is a must.
• Extensive knowledge of JavaScript, web stacks, libraries, and frameworks.
• Knowledge of front-end technologies such as HTML5 and CSS3.
• Superb interpersonal, communication, and collaboration skills.
• Exceptional analytical and problem-solving aptitude.
• Great organisational and time management skills.
• Availability to resolve urgent web application issues outside of business hours.

Job Description:

We at Fabzen Technologies are looking for a Customer Support Executive to assist our customers with any technical problems they face while using our products and services.

Responsibilities:

• Respond to customer queries in a timely and accurate way, via phone, email, or chat.
• Identify customer needs and help customers use specific features.
• Analyse and report product malfunctions (for example, by testing different scenarios or impersonating users).
• Update our internal databases with information about technical issues and useful discussions with customers.
• Monitor customer complaints on social media and reach out to provide assistance.
• Share feature requests and effective workarounds with team members.
• Inform customers about new features and functionalities.
• Follow up with customers to ensure their technical issues are resolved.
• Gather customer feedback and share it with our Product, Sales, and Marketing teams.

Requirements & Skills:

• Experience as a Customer Support Executive or similar CS role.
• Familiarity with our industry is a plus.
• Experience using help desk software and remote support tools.
• Understanding of how CRM systems work.
• Excellent communication and problem-solving skills.
• Multi-tasking abilities.
• Patience when handling tough cases.

Note:- The candidate must have good proficiency in English & Hindi, speaking and writing.